Returns & Exchanges

The deadline for any refund purchases made is 60 days from the date of purchase.
Returns or exchanges are the responsibility of the customer. We handle shipping for replacements completely free.

You must pack the shoebox without attaching any label to original box, we recommend that you do it with a simple wrapping paper. After the product reaches our warehouse and we check that it is new and in perfect condition, we will refund the money or change the product.

Our return location:

Chisano Marketing Communications
2000 Old Byers Road
Miamisburg, Ohio   45342

Please fill out the form below: