On Suecos.com we want to know what you think so we can keep on giving you the best service we can!
If you have any questions or just want to say hi, just write us an e-mail at firstname.lastname@example.org or use our contact form.
In any case, here are the answers to our frequently asked questions.
We are currently shipping to United States, Canada, Latin America, United Kingdom, Spain, Portugal, France, Italy, Germany, Austria, Belgium, Netherlands, Ireland, Luxemburg, Sweden, Norway, Denmark, Monaco, Czech Republic, Slovakia, Slovenia, Finland, Greece, Hungry, Iceland, Latvia, Lithuania, Liechtenstein, Malta and Poland.
If an item is out of stock, please contact our Customer Service department at email@example.com and we will inform you when it will be available again.
Once you’ve placed your order, you will get a confirmation e-mail from Paypal. In case you did not receive it, please contact our Costumer Service department.
Yes, you can cancel your order. If the order has already been confirmed, you will have to contact our Customer Service department via e-mail: firstname.lastname@example.org
If in any occasion you receive a wrong or incorrect order, please get in touch with our Customer Service Department via email: email@example.com
Suecos® only sells items in perfect shape, but in the unlikely case that you receive a damaged item or packaging, please get in touch with our Customer Service Department at firstname.lastname@example.org
Our shipping delivery times range from 4-5 days to Continental United States.
We will send you a confirmation e-mail when your order is ready to leave our warehouse, another e-mail with a tracking number.
International Shipping Powered by
We have partnered with Bongo International to service our international customers.
Once you have created your shopping Cart, choose the "International Customers…Click here to pay" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.
If you request to return your product, please contact our Customer Service Department email@example.com and state why you wish to return it.
Suecos® and Nexiem Management Group reserves the right to refuse returns communicated or sent after the deadline, or items that are not in the same condition they were received.
The life span of professional footwear is directly linked to your work conditions and how well you take care of them. When your sole is flat and has no texture, it means it is time for new shoes.
Yes, they can be sterilized using bleach.